Privacy Policy

1. Introduction

Meridian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation and outreach platform.

2. Information We Collect

3. How We Use Your Information

• Provide and maintain our AI-powered lead research and email automation services
• Generate personalized email content using GPT-4
• Search for and qualify leads based on your targeting criteria
• Track email engagement and provide analytics
• Process payments, manage your subscription, and send billing notifications
• Generate invoices and maintain transaction records for tax and accounting purposes
• Detect and prevent fraudulent transactions or unauthorized access
• Send important service updates, security notifications, and subscription reminders
• Improve our platform through usage analytics
• Comply with legal obligations including tax reporting and financial regulations

4. Third-Party Services

Meridian integrates with the following third-party services, each with its own privacy policy:

• OpenAI (GPT-4) — AI-powered email generation and lead qualification
• Apollo.io — Lead search and contact data enrichment
• Mailgun — Email delivery and tracking infrastructure
• Serper — Company research and web search
• Amazon Web Services (AWS) — Cloud hosting and data storage
• Zilliz — Vector database for tracking and analytics
• Stripe — Secure payment processing and subscription management (payment card details are not stored on our servers)

5. Data Storage and Security

Your data is stored securely using AWS DynamoDB and Zilliz cloud databases with encryption at rest and in transit. We implement industry-standard security measures including JWT authentication, HTTPS encryption, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through your account settings. Some data may be retained for legal or legitimate business purposes even after deletion.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Object to automated decision-making

8. CAN-SPAM Compliance

All emails sent through Meridian include:

• Accurate sender information
• Clear subject lines
• Your physical business address
• An unsubscribe link
• Prompt processing of opt-out requests (within 10 business days)

9. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyze platform usage. Email tracking pixels are embedded in outbound emails to track opens and engagement.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Continued use of Meridian after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: